Patient Portal Notice

As a result of our change to a new patient electronic medical records system (EMR), the existing patient portal with us will no longer be available starting October 1, 2025.
 
We understand how important the portal is for managing your healthcare, and we are working diligently to make this transition as smooth as possible.
 
Our new patient portal, Follow My Health, will be available to you sometime in October and more details – including information about the new portal features & the exact launch date – will be shared with you in the coming weeks.
 
FAQs:

Q: What happens to my private health information that’s housed in my patient portal after 9/30/25 and who will have access to it after that date?

A: No information will be stored in the patient portal and no users will have access after 9/30/25.
 
Q: Can I download or save the info that’s in my existing patient portal?
 
A: Yes, you can download documents, visit summaries, and clinical notes.
 
Q: What happens if I didn’t download or save the information from my previous patient portal account?
 
A:  If you did not download the information prior to 9/30/25, you will no longer be able to access your info.

 
Need assistance during this downtime?
Please contact our office for help with appointments, prescription refills, and any questions or concerns.
(866) 367-8768 for UPNT
(817) 438-0259 for TCS
(682)-888-0886 for UPNT IR Center
 

Thank you for your patience and understanding as we work to improve your patient experience. Our patients and their families are at the heart of everything we do, and we are committed to serving you better every step of the way.